Frequently Asked Questions
Find answers to the most common questions about visiting the museum, exhibits, and collections. Planning a visit and can't find what you're looking for? Our visitor services team is here to help.
A digital museum is a virtual space that provides online access to digitized collections, exhibits, and educational resources, allowing users to explore cultural and historical artifacts remotely.
Unlike traditional museums, digital museums are accessible online, often without physical constraints. They allow global access to exhibits using multimedia tools, interactive content, and virtual reality technologies.
Many digital museums offer free access to their collections and exhibitions, although some may provide premium or subscription-based features for enhanced experiences.
Yes, many digital museums offer virtual tours using 360-degree views, augmented reality (AR), and virtual reality (VR) to simulate the experience of walking through a real museum.
Examples include Google Arts & Culture, The Louvre's online collection, Smithsonian Online Exhibitions, and the British Museum's virtual tours.
Artifacts are digitized using high-resolution imaging, 3D scanning, photogrammetry, and metadata tagging to preserve detail and context for online presentation.
Yes, most digital museums provide lesson plans, interactive learning modules, videos, and downloadable resources tailored for students, educators, and researchers.
Some digital museums accept user contributions such as photos, stories, oral histories, or even crowd-sourced transcriptions to enrich their collections.
Some platforms allow live sessions, Q&A forums, webinars, or comment sections where visitors can interact directly with curators or experts.
Many digital museums follow accessibility guidelines by offering screen reader support, subtitles, audio descriptions, and adjustable text sizes to enhance inclusivity.